Technical Support

We reply to inquiries and requests via e-mail concerning MacotCapsule engine, or tools and plugins provided by HI CORPORATION. Please send your e-mail to: support@hicorp.co.jp.

Note: If you have questions for our product, licensing information, press releases, employment, etc., please visit this page.

When you send an inquiry, please provide the required information as listed below. When the information is not sufficient, we may take some time to reply, or we may not be able to provide answers. In order to expedite our response, we greatly appreciate your cooperation in providing us with detailed information as much as possible.

Please be understood that we may take some time to reply, or we may not be able to provide answers depending on the nature of inquiry.